1. Download the application form and fill in the required information.
2. E-mail a digital copy to damarketsecurities@gmail.com for review before submitting the physical copy personally or via courier duly accomplished forms and other requirements to our office at Unit 1105 PSE Tower, 5th Avenue Corner 28th Street, Fort Bonifacio Global City, Taguig City.
3. Receive an email notification once application is approved.
4. Fund your account.
5. Receive the log-in credentials by email within 1-2 business days.

1. Fill out a set of application form CAIF, Trading Agreement, Signature Card, Data Privacy Form, FATCA
2. 1 Valid Government IDs
3. Taxpayer Identification Number (TIN)
4. Additional Requirements
   • For Resident Foreign Citizens – Alien Certificate of Registration (ACR) or Work Permit from DOLE
   • For Non-resident Foreign Citizens - Authentication of a photocopy of one (1) valid passport
   • For Corporate/Partnership Accounts:
     1. Copy of Articles of Incorporation/ Partnership and By- Laws;
     2. Latest General Information Sheet (GIS) which lists the names of directors and principal stockholders owning at least two percent (2%) of the capital stock.
     3. Notarized Board Resolution covering account opening authority, list of officers authorized to sign and their specimen signatures and the signing authority of the signatories
     4. Copy of latest ITR and Audited Financial Statements;
     5. Secretary’s Certificate/ Board Resolution naming the person authorized to transact and perform other acts relatives to the account;
     6. Copy of Trust Agreement (if Trust Account)
     7. Sworn statements as to the existence or non-existence of beneficial owners, if any
     8. Photocopy of 2 Valid IDs of all signatories, of which at least 1 must have a photograph (e.g. Passport, Driver’s License)

In order for you to invest in REITs, a Name on Central Depository or NoCD is a sub-account created on the client's behalf for Real Estate Investment Trust (REIT) in the NoCD facility of the Philippine Depository & Trust Corporation (PDTC) as part of the regulatory requirement.

The minimum investment is PHP100,000.00.

You will need to maintain PHP100,000.00 in cash or stock/s in your account.

In the case that an online account becomes inactive for two (2) consecutive months, management reserves the right to transfer an online account into a broker-assisted account with a minimum commission fee of PHP 200.00 per transaction and a monthly maintenance fee of P200.00.

Cash deposits to any of our bank accounts will be reflected on your portfolio the next trading day. Check deposits will reflect on your portfolio after the one (1) day check-clearing period. Cut-off time for deposits is 3:00 PM.

Contact us at (02) 8887 6407 or (02) 8834 7765 or (63) 917 863 3119 or send an email to helpdesk@itrade.ph to reset your Account details.

Log in to your account. Under Account, click on “Change Password” and input your new password.

Trading Hours are scheduled between Monday to Friday, effective December 06, 2021, with the following timetable:

You can view through Stock > Stock Information or Trading > Single Order. From there, you have options to view either the best bid-ask, market depth, or order depth.

The Order board summarizes the Buyers (Bid) and Sellers (Ask) of a stock. The table shows how much buyers and sellers are willing to buy and sell at different price levels.

• Bids Column Shows the number of bids/orders at different prices
• Bid Vol Column Shows the total number of shares/volume of all interested buyers at different prices
• Bid Column Shows the price points of the stock that have interested buyers
• Asks Column Shows the number of sell orders at different prices
• Ask Vol Column Shows the total number of shares/volume of all interested sellers at different prices
• Ask Column Shows the price points of the stock that have interested sellers

Go to Market > Market Ticker

Click on the Trading menu tab then select Single Order. Enter the order details then click SEND ORDER. A confirmation order box will appear, displaying the summary of your order. Click OK to proceed with your order, or click CANCEL to not proceed.

Your available cash balance can be found in the Single Order and Portfolio window.

Only Limit Orders will be accepted by the system. A Limit Order is an order entered with a specified price and volume. The price of an order should always be within the Trading Thresholds.

There are two kinds of Trading Thresholds: Static and Dynamic

• The Static Thresholds set the Lower Limit or Floor Price or at 30% below previous day’s trade and the Upper Limit or Ceiling Price at 50% above previous day’s trade.
• The Dynamic Thresholds are determined according to the price range and historical performance of the Security. As of 1 February 2023, the PSE has classified into three (3) clusters the following dynamic thresholds:

  Security Cluster	Trade Frequency Qualifier	Dynamic Threshold
  A	Traded 20 times or less in the past six months	20%
  B	Traded 500 times or less but greater than 20 times in the past six months	15%
  C	Traded more than 500 times in the past six months	10%

Note that during the Pre-Open and Pre-Close phases, the order price can exceed Dynamic Thresholds but must be within the Static Thresholds. During other phases of the market, the Dynamic Thresholds are observed.

This allows active traders to seize market opportunities, protect gains and mitigate loss. You can:

• Buy on Breakout
• Sell on Breakdown or Stoploss

A conditional order requires 3 inputs:

• Trigger Price - the price that must be reached before the order is submitted to the Exchange for execution
• Limit Price - the price at which you want to fill your order, or better.
• Expiry - the length of time you are willing to wait for the stock to hit your trigger price. The expiry may be DAY, GTW or GTM.

• Conditional order can be entered anytime of the day but the order will only be triggered during the continuous trading phase
• Conditional order can be cancelled as long as the order has not been triggered
• Conditional order cannot be modified. Instead, you have to cancel the order and submit a new conditional order

• Both Trigger Price and Limit Price observe the floor and ceiling price of the stock
• Limit Price observes the dynamic threshold from the Trigger Price
• For Conditional BUY order, client should have enough available cash calculated based on Limit Price
  • Trigger Price >= market price and client wants to buy once resistance is broken
  • Note that if Trigger Price is < market price, the order is immediately posted
• For Conditional SELL on BREAKDOWN or STOPLOSS order, client should have enough available position
  • Trigger Price <= market price and client wants to sell once support is broken
  • Note that if Trigger price > market price, the order is immediately posted

We look forward to providing you more features to the iTradePro for an even better trading experience!

Off-hour orders are orders placed during Market Recess (12:00NN - 1:00PM) and when market is closed (3:00 PM - 8:59 AM) of the next day during trading days, and the entire day on non-trading days. These orders will be accepted on our platform and sent to the Philippine Stock Exchange (PSE) once the market opens (1:00PM or during Pre-open period of the next trading day). Off-hour orders follow a first come, first serve basis. In the case that orders are placed at the same price, the order placed ahead of time is posted before an order posted later, in case it is posted

(A customer who placed an off-hour order at 4:00 PM will be ahead of another customer who placed an off-hour order at 6:00PM, assuming they placed their orders at the same price).

To place an off-hour order, select Trading > Single Order , just like when you are ordering during market hours. After inputting the Quantity, Price, and Validity of your order, press SEND ORDER . The order will not appear in the green/red pending order box of the Single Order Entry until the market opens. You can view your off-hour orders by going to Trade > Order History . Off-hour orders will have a “Pending Server” status. You can cancel an off-hour order by right-clicking the specific order in the Order History window.

Trading on the Philippine Stock Exchange (PSE) is done by board lot or round lot system. So, the minimum number of shares you can buy or sell will depend on the market price of the stock at the time you place your order. Also, price fluctuations are not uniform, but are dependent on the price range where the stock is trading.

Any amount of shares wholly divisible by a minimum board lot is considered Board Lot.

Any amount of shares not wholly divisible by a minimum board lot is considered an Odd Lot and are traded on the Odd Lot board. The following rules apply to Odd Lot Orders:

• Combining Normal and Odd Lot orders is not allowed
• Partial matching of odd lot orders will be allowed
• Odd lot orders will no longer be subjected to minimum commission
• Odd lot order posting will only be allowed during Continuous Trading Period.
• Odd lot market will have its own closing price but will adopt the price of the Normal market during opening.

Yes, for Buying orders, you are limited to the amount available in your account balance. For Selling orders, you can only sell stocks that are in your portfolio inventory. This will be displayed and adjusted every time you post an order.

Go to Trading > Order Book to view the status of all your orders. Cum Qty (Cumulative Quantity) is the number of shares that is already filled. Leaves Qty is the number of shares that is not yet filled.

Posted orders are current orders sent to the Exchange that have not been filled or have only been partially filled.

Yes, orders can be revised or cancelled as long as they are not matched. If an order is partially filled, only the unfilled portion can be revised or cancelled. Editing an order can only be done during the continuous trading phase, i.e. 9:30 AM - 12:00 NN and 1:00 PM to 3:00 PM.

No orders can be modified or cancelled during the Pre-open, No Cancellation Period (9:15 AM - 9:30 AM) and Pre-close, No Cancellation Period (2:45 PM - 2:50 PM)

Go to Trading > Single Order. You can modify/cancel all pending orders in the Pending Order Box by right-clicking the specific order. Note that you must input the appropriate stock symbol in order for the pending orders for that stock to appear.

Alternatively, you can also cancel pending orders by going to Trading > Order Book or Order History by right-clicking the specific order and then click Cancel Order.

Yes, all stocks you have bought are reflected in your portfolio and are ready for sale anytime.

Yes, the proceeds of your selling transaction are automatically reflected in your cash position. Thus, you may use this to buy another stock on the same day, provided that, your total cash position is sufficient to buy the stocks.

Yes, you may use the proceeds of a stock sale to purchase another stock immediately right after the sale transaction has been fully/partially filled. If you wish to withdraw the proceeds from a stock sale, you must wait for 3 working days for the clearing and settlement process to withdraw the funds.

In the Single Order Entry window (Trading > Single Order), you can use the following:

You will receive confirmation receipts for all done transactions for the day in your registered email. If you wish to view historical transactions, you may email us at helpdesk@itrade.ph to request for your account ledger.

You can check your positions and cash balance by clicking Trading > select Portfolio.

You can register iTradePro on up to 2 laptops/computers. Note however that the two computers cannot be logged-on to the account at the same time. If you wish to register a new computer, send an e-mail to helpdesk@itrade.ph to request.

Yes, you may send your orders via your DMSI-registered email to damarketsecurities@gmail.com or phone message or call our trading desk at +632 88919143, +632 88919144, or +63 917 863 3169, and our in-house broker-dealers can execute your orders on your behalf. Please ensure acknowledgement of you order. There are no additional charges for broker-assisted trades.

You will receive announcements via e-mail email and/or phone message every time there is an IPO/FOO. You may reply to that email with the preferred number of shares you wish to reserve.

Please note that order reservations are not guaranteed for full or partial allocation since we allocate shares based on trading volume. In case of oversubscription, shares will be raffled off.

The payment for allocated shares will be debited from your trading account. In case of insufficient cash balance, you will be informed to deposit an additional fund to cover the allocation and participate. Failure to deposit the payment within the indicated deadline will result to forfeited shares.

Know more about the Philippine Stock Exchange (PSE) Trading Rules and the Regulatory Framework

For both Online and Broker assisted Accounts, there are corresponding monthly minimum trade values and fees.

These fees are applied to custody and system maintenance costs incurred. Management reserves to transfer an online account into a broker-assisted account with a minimum commission fee of PHP 200.00 per transaction and a monthly maintenance fee of P200.00.

Please fill out and sign a Fund Withdrawal Form

and send an email to helpdesk@itrade.ph with a subject: FUND WITHDRAWAL REQUEST.

Once your request has been processed, you will receive an email confirming your withdrawal. Cut-off time for withdrawal requests is 2:00 PM. Funds can be deposited in your bank account or paid in check for pick-up.

Note that you may withdraw the proceeds of a stock sale in three days (T+3) after a stock is sold. Meanwhile, an unused cash balance longer than 3 days in your portfolio can be withdrawn anytime, with a one-day notice in case of check preparation.

Yes, please submit a duly-accomplished Certification Request Form and send an email to helpdesk@itrade.ph with a subject: CERTIFICATION REQUEST.

You have an option to have the certification picked-up at our office, or delivered through mail or e-mail. Certification Fee is Php100.00

Your cash dividends or selling proceeds will automatically be credited to your account. You will receive a credit memo to indicate the credit of the cash dividend. The credit of dividends will also be reflected on your Stock Trading Statement of Account (SOA) issued monthly.

You can use any Windows 7 & up desktop or laptop.

If you’re using an Apple laptop/computer, you will need Windows OS installer software.

There are several options, you may choose between Parallels or VMWare Fusion

Computers equipped with at least i3 processor. For optimum performance, i5 processor or higher is recommended.

An internet connection of at least 1 mbps is enough to run iTradePro

Download iTrade Pro (link should auto-download the .exe file)

Error 1: MSVCP100.dll

Fix: Uninstall all Microsoft C++ packages in Control Panel > Programs and Features, then Download Microsoft Visual C++ 2010 Redistributable Package x86

Error 2: iTradePro has stopped working

Fix: Uninstall all Microsoft C++ packages in Control Panel > Programs and Features, then Download Microsoft Visual C++ 2010 Redistributable Package x86

Error 3: .NET Framework

Download microsoft.NET.

Error 4: Unauthorized Access: Please contact customer service

Fix: This means that you have already exceeded the 2-device access limit for your account. If you wish to use a new laptop/computer, please send an account reset request to helpdesk@itraade.ph at least one day before to register a new laptop/computer.

Problem 5: Unable to connect to server

Fix: Restart your internet and/or disable anti-virus software such as Windows Defender or the BitDefender.

Problem 6: Please check your internet connection

Fix: Restart your internet and/or disable anti-virus software such as Windows Defender or the BitDefender.

Error 7: Run as admin

Fix: Log-in as admin on your computer. Go to the file's folder (usually Downloads). Right click on the iTradePro.exe file and click "Run as Admin".